Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
Note that if you are signed up to the NHS App you will have full access to your medical records from either 1st February 2023 going forward, or the date ... [continue] Access to medical records
Change of address or telephone number
If you change address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the Practice area, ie Stockton, Norton, Roseworth, Hardwick, ... [continue] Change of address or telephone number
Change of name
If you change your name, either through marriage or by deed poll, we require a copy of the document to enable us to amend your medical records. We are unable ... [continue] Change of name
Complaints/compliments
We welcome any comments that you might wish to make about the services we provide. Similarly we take seriously any complaints that patients might make. If you need to make ... [continue] Complaints/compliments
How to register
We welcome requests to register from patients who live in the Stockton area (we no longer accept requests from patients living in Billingham or Teesdale). View our practice boundary map ... [continue] How to register
Named GP
Seeing your usual GP. The surgery runs ‘personal lists’ which means that you will always be offered an appointment with your usual GP unless they are away from the surgery ... [continue] Named GP
North East & North Cumbria Integrated Care System (ICS)
The North East and North Cumbria Integrated Care System (ICS) is a partnership of organisations including local councils, voluntary and community services that provide health and care across our region. Led by ... [continue] North East & North Cumbria Integrated Care System (ICS)
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Practice boundary
Please use this map to see if you live within our practice boundary.
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal advice ... [continue] Using this website
What to do when the GP Practice is closed
If you need medical help fast but it’s not an emergency call 111 If it’s a life-threatening emergency call 999 NHS 111 is the number to call when you need ... [continue] What to do when the GP Practice is closed
Zero tolerance policy
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be given a warning that ... [continue] Zero tolerance policy
Date published: 8th October, 2014
Date last updated: 1st June, 2021
