Tennant Street Medical Practice

01642 613331

Repeat prescriptions

The Practice operates a computerised repeat prescription service for patients taking regular medication. Please ensure you order your repeat prescription well before your medication runs out. You will need to give us two full working days notice. Prescriptions received before 5pm will be ready after 1pm two working days later. Prescriptions received on a Friday before 5pm will be ready for collection the following Tuesday after 1pm. Prescriptions ordered after 5pm on a Friday or over the weekend will be ready for collection after 1pm the following Wednesday.

 To Order a Repeat Prescription Online

Download the new NHS App to your phone.  It allows you to self-ID and you can order your prescriptions easily via the App.

If you are already registered for the practice on-line service simply click the Repeat prescriptions link in the sidebar. You can view a list of the medication you have been prescribed. Select the prescription you need and click on the “Repeat Medication” button. If you are not registered for this service but think you may be interested please call into the Practice with photographic ID and you will be issued with a password.

Pharmacy

Local pharmacies operate a prescription ordering and collection service but THIS SERVICE IS CHANGING FOR SOME PATIENTS FROM 1ST SEPTEMBER 2019. Please ask at the pharmacy you usually use or at the practice.

Information is available regarding the changes and we will help you where we can to make the new process as seamless as possible.

Repeat Prescription Slip

Place your slip in the box at reception. Your prescription will be ready as above.

Post

Post in your repeat prescription slip with a stamped address envelope. However please allow additional time when placing your order to allow for any postal delays.

Telephone

Requests by telephone are only accepted for housebound patients, terminally ill patients and patients aged 75 years and over. If you are in one of these categories, please telephone the Practice on the usual number 01642 613331 and you will be put through to a member of the Prescription Team.

Urgent Requests

In exceptional circumstances we would advise you to attend the surgery before 10am to request your urgent medication. Please note this applies to repeat medication only.

Repeat prescriptions are only available to patients who are stabilised on regular medication. Your Doctor will occasionally ask you to attend the surgery for review of your condition before any further medications are prescribed. You will usually have received a reminder letter or message on earlier prescriptions where this is the case.

If you do not regularly take your repeat medication your Doctor will often refuse a new prescription until you have been seen in the surgery.

The following medications are not usually given by repeat prescription:

Antibiotics, Contraceptive Pills, Hormone Replacement Therapy and others where it would be unsafe to continue earlier prescriptions without you being seen.

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